Cancellation policy

cancellation policy

Cancellation

If written notice of cancellation is received:Cancellation Fee will be as below for Land cost:
60 to 30 days25% of Land Cost
29-15 days50% of Land Cost
14 days or fewer days100% of Land Cost

Notes
• The SDF portion of the payment will be fully refunded even if it is the last minute cancellation. However the bank transfer fee , will be adjusted from the refunded SDF amount
• If we have made advance payment to luxury hotels , the cancellation policy will be applied as per hotel policy
• Duration lost or trip shortened due to unforeseen reasons after arrival in Bhutan, no refund will be made on tour/land costs – because we will already have had paid for the hotels and other logistics
• There is also no refund on land cost for delays in arrival and departure or missed flights because of weather conditions, disrupting flights or road blocks. The tourist must however bear the cost of food, accommodation, transportation, and other services required.

For air tickets issued and subsequently cancelled, the following apply.
1. 75% refund permitted for tickets cancelled more than 30 days from the date of travel.
2. 50% refund permitted for tickets cancelled between 30 – last 10 days from the date of travel.
3. 25% refund permitted for tickets cancelled prior to 04 (four) days from the date of travel.
4. No refund for tickets cancelled within 4 days of travel date.

For air tickets issued and subsequently rescheduled, the following applies. USD 40 rescheduling fee or equivalent local currency for every flight reschedule less than 72 hours prior to date of travel. No charges for business class passengers.